About the role
<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2>
<p>The Integrity team is seeking a Strategy & Operations Senior Associate to help reduce fraud costs and drive solutions that safeguard the integrity of our platform. In this role, you’ll develop a deep understanding of our three core audiences—Consumers, Dashers, and Merchants—and become a key resource for analyzing behaviors that may indicate risky or abusive patterns. You’ll lead investigations into high-risk activity, design data-informed strategies, and implement cross-functional initiatives to mitigate losses while maintaining a seamless and trusted user experience. Most importantly, you’ll help strike the right balance between user trust and risk management, ensuring we continue to support growth while protecting the platform.</p>
<h2><strong>About the Role</strong></h2>
<p>Our best Senior Associates are data-driven, truth seeking, strategic thought partners and operators. They combine business context and analytics to take on a problem area and implement a customized solution. Think this is you? Read on…</p>
<h2><strong>You're excited about this opportunity because you will…</strong></h2>
<ul>
<li>Establish and refine DoorDash's strategic approach to payments, credit and refund risks - work on the operations, engineering, and analytics needed to protect DoorDash’s audiences from bad actors</li>
<li>Analyze user behavior across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors and improve the experience of good users</li>
<li>Influence and engage across the company - partner with the product, engineering, and analytics teams to establish goals and build strategic programs</li>
<li>Improve through experimentation – use data-driven decision-making to run tests in order to reduce risk while accelerating growth</li>
</ul>
<h2><strong>We're excited about you because… </strong></h2>
<ul>
<li>2+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experience</li>
<li>Experience leading projects, hitting goals, and succeeding in a team environment</li>
<li>Strong communicator, both written and verbal</li>
<li>Problem solving and analytical skills, including proficiency in SQL and expertise in Excel (can maintain complex spreadsheets/sheets)</li>
<li>You have a bachelor’s degree</li>
</ul><div class="content-conclusion"><h1><strong>About DoorDash</strong></h1>
<p>At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br><br>DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.</p>
<h1><strong>Our Commitment to Diversity and Inclusion</strong></h1>
<p><span style="font-weight: 400;">We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. </span></p>
<p><span style="font-weight: 400;">If you need any accommodations, please inform your recruiting contact upon initial connection.</span></p>
<p><em>Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at <span class="_80om1qgj _1e0c1nu9" data-testid="smart-link-draggable-inline"><span class="loader-wrapper"><span class="hover-card-trigger-wrapper" data-testid="hover-card-trigger-wrapper"><a class="_1yt4x7n9 _2rko1ssi _v56415x0 _1e0c1nu9 _16d9qvcn _syaz13af _1rkwglyw _4cvx1w55 _19itia51 _bfhkhp5a _1a3b18uv _4fprglyw _5goinqa1 _9oik18uv _1bnxglyw _jf4cnqa1 _1nrm18uv _c2waglyw _1iohnqa1 _uizt1kdv _nt751r31 _49pcglyw _1hvw1o36 _1372tlke _7ehiw5lj _1j5pglyw _1di615s3" href="https://careersatdoordash.com/recruitment-scam-awareness" data-testid="inline-card-resolved-view"><span class="_19itglyw _vchhusvi _r06hglyw _o5721jtm _1nmz9jpi _16d9qvcn _ca0qv77o _u5f31b66 _n3tdv77o _19bv1b66" data-testid="inline-card-icon-and-title"><span class="_19itglyw _vchhusvi _r06hglyw">Recruitment Scam Awareness - DoorDash</span></span></a></span></span></span> .</em></p></div>