About the role
<p>Are you looking to kickstart your career in sales? Whether you're already working in a customer success role or come from a background in hospitality, retail, account management, call centres, or another customer-facing role, this could be the perfect next step.</p>
<p>If you enjoy talking to people, building relationships, solving problems, and are motivated by uncapped earning potential, we'll provide the training and support to help you succeed. This is a fast-paced, phone-based role in a target-driven environment, so you'll need to be motivated, resilient, and driven to achieve KPIs while delivering an exceptional customer experience.</p>
<p>What you'll be doing:</p>
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<p>Onboarding new tradies and guiding them through their first experience on the platform</p>
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<p>Conducting nurture calls to support customer success</p>
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<p>Re-engaging tradies who have become inactive and helping them maximise their return on investment</p>
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<p>Having meaningful conversations to encourage ongoing platform engagement</p>
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<p>Educating tradies on best practices and providing tailored recommendations</p>
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<p>Managing and tracking customer performance and campaign activity</p>
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<p>Assisting with service-related enquiries and account management activities</p>
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<p>Supporting the wider sales team where required</p>
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<p>Meeting and exceeding daily, weekly and monthly KPI targets</p>
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<p>What's in it for you:</p>
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<p>$65,000 + Uncapped Commission (OTE $93,000)</p>
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<p>Monthly commission payments and daily incentive opportunities</p>
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<p>Sydney CBD location with hybrid flexibility available after training</p>
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<p>Free breakfast and snacks provided in the office</p>
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<p>High Achievers Club and regular team rewards</p>
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<p>Supportive and friendly office environment—a team that wants to see each other succeed</p>
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<p>Join an award-winning employer with a strong team culture</p>
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<p>Clear career progression pathways into Account Management, Customer Success Management, Team Leadership and Sales roles</p>
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<p>Ongoing training and development to help you build a long-term career</p>
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<p>What we're looking for:</p>
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<p>You bring resilience, a positive attitude, and the drive to consistently achieve KPIs without compromising on customer service.</p>
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<p>Previous experience in a phone-based environment is ideal</p>
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<p>Strong communication and relationship-building skills</p>
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<p>Experience in onboarding and building relationships is ideal</p>
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<p>Strong organisational skills and attention to detail</p>
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<p>A genuine desire to help customers succeed and deliver positive outcomes</p>
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<p>Apply now<strong> </strong>if you're ready to get your sales career off the ground with uncapped earning potential and a team that invests in your success!</p>