General Manager - Custody

About Netwealth Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses. Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact. But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful. If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth. The Opportunity Custody sits at the heart of Netwealth, a critical control point responsible for the safekeeping, settlement and reconciliation of more than $100B in client assets. As General Manager – Custody, you’ll lead a high‑impact function that ensures every transaction is executed accurately, reconciled effectively, and compliant with regulatory obligations. You’ll oversee settlements, transfers and reconciliations, acting as the senior escalation point internally and with key external partners including ASX, Calastone, fund managers and registries. This is a lean, high-performing team operating at significant scale. The role is less about hands-on operations and more about oversight, control, risk management and leadership. Ensuring the function runs with precision, discipline and resilience. You’ll join at a pivotal time. The custody landscape is evolving rapidly, with change across CHESS replacement, digitisation, netting and AI-driven automation. We’re looking for someone who can bring fresh thinking, strengthen what works today, and help shape what Custody looks like next. In this role, you will: - Lead end-to-end custody operations across a high-volume environment - Maintain strong controls across reconciliations, risk and compliance - Act as the key escalation point for complex internal and external issues - Build trusted relationships with external providers and industry bodies - Represent Custody in senior forums, including risk and compliance discussions - Drive process improvement, automation and operational efficiency - Lead and develop a small, experienced team About you You’re an experienced leader from custody, investment operations or a similarly high‑volume environment where accuracy, control and risk matter. You combine strong technical depth with a practical leadership style. Someone who can oversee complex operations, improve processes and lead through change without overcomplicating things. You’re calm under pressure, comfortable with competing priorities, and confident engaging with senior stakeholders and external providers. Importantly, you know how to lead lean teams, building trust, accountability and clarity. You’ll bring: - Senior leadership experience in custody, operations, registries, broking or similar environments - Strong knowledge of CHESS, settlement processes and regulatory frameworks - Exposure to Calastone and managed fund operations (highly regarded) - Experience leading high-volume, high-risk operational teams - Strong relationship management across external partners and industry bodies - A track record of improving processes, strengthening controls and driving efficiency - A leadership style that empowers and develops others - An interest in industry change, including automation and AI Life At Netwealth At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we. We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here. Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier. We offer benefits designed for your wellbeing and personal development, including; - Family-friendly support: Paid parental leave and a fully funded school holiday program - Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services - A vibrant culture: social events, trivia nights, and corporate sports - Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group - Community Impact: Paid volunteering and our Netwealth Impact Group We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work. If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much. Need adjustments during the recruitment process? Contact us at talent@netwealth.com.au Apply now and help us shape a brighter financial future!