Assistant Analyst - Operations Governance

About Netwealth Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses. Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact. But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful. If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth. As our team continues to grow, we are seeking an Assistant Analyst to join us. If you’re someone who loves connecting the dots, asking “why?”, and spotting what others might miss, this could be your next move. You’ll join our Operations Governance team, where the work sits at the heart of risk, compliance and customer outcomes, protecting both our clients and the business while continuously improving how we operate. At Netwealth, Customer Operations is built around delivering exceptional outcomes across the entire customer lifecycle, from onboarding and transactions through to complaints, remediation and risk management. This role plays a key part in making sure we do that in a way that is not only efficient, but compliant and thoughtful. What you'll be doing You’ll work closely with Analysts and your Team Leader to support day-to-day governance activities, getting exposure to a really interesting mix of transaction monitoring, investigations, reporting and process improvement. Your day to day will look like: - Reviewing transaction alerts and identifying unusual or suspicious activity - Investigating customer behaviours and transaction patterns to assess potential risk - Supporting case management, tracking and reporting across the team - Contributing to monthly reporting by pulling together data, insights and trends - Working with internal stakeholders to gather information and support investigations - Ensuring compliance incidents are captured and managed in a timely way - Keeping across regulatory changes and supporting the business in preparing for what’s ahead - Identifying opportunities to improve processes and make things more efficient You’ll also get exposure across multiple parts of the business, collaborating with teams like Sales, Product, IT and Risk & Compliance. What you'll bring You don’t need to know everything on day one, but you will bring a strong foundation and a genuine interest in learning. Must-have: - 1–2 years’ experience in administration, operations or a similar role - Strong organisation skills and the ability to manage competing priorities - A naturally curious mindset with attention to detail - Confidence working with data, systems or reporting tools - Clear communication and the ability to investigate and document findings effectively Nice to have: - Exposure to financial services, or a regulated environment - Experience or interest in financial crime, fraud, scams or compliance This isn’t just about processing tasks, it’s about building capability. You’ll develop a strong foundation in AML/CTF, transaction monitoring and operational governance, while working alongside a collaborative team who genuinely support each other and share knowledge. You’ll also be part of a team that: - Values curiosity and continuous improvement - Encourages you to ask questions and challenge assumptions - Supports your development through coaching and on-the-job learning - Works closely across the business, giving you great exposure and context Life At Netwealth At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we. We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here. Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier. We offer benefits designed for your wellbeing and personal development, including; - Family-friendly support: Paid parental leave and a fully funded school holiday program - Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services - A vibrant culture: social events, trivia nights, and corporate sports - Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group - Community Impact: Paid volunteering and our Netwealth Impact Group We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work. If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much. Need adjustments during the recruitment process? Contact us at talent@netwealth.com.au Apply now and help us shape a brighter financial future!